Gaming is fun — as long as it stays in check. At x99917, we believe every member's mental and financial well-being is our top priority. On this page you'll find all the information and tools you need for responsible gaming.
Gaming at x99917 is about entertainment, excitement, and relaxing your mind. But when gaming crosses the line from a fun pastime into a habit or addiction, problems begin. That's why we say from the start — responsible gaming means taking care of yourself.
Many people in Bangladesh play online games for fun or in the hope of earning a little extra. The truth is, gaming is not a guaranteed source of income. The real winner is someone who plays purely for enjoyment, stays within their limits, and keeps things in perspective. x99917 is built for members like that.
Our platform offers a range of tools to help members manage their gaming. Deposit limits, session time limits, cooling-off periods, and self-exclusion are all at your disposal. If you ever feel you need help, please reach out — there is no shame in it.
x99917's core principles: Let gaming be a part of your life — not your entire life. We are always here for you.
Profile of a healthy gamer
Keep these indicators in mind and gaming will always remain enjoyable.
Use these tools — and make your gaming experience safer and more enjoyable
Set your own daily, weekly, or monthly deposit limit. Once set, decreasing the limit takes effect immediately, but increasing it requires a 24-hour waiting period. This is the most effective way to protect your budget.
Set a session length before you start playing. Once the time is up, the platform will automatically remind you to take a break. Tracking your time is the first step toward responsible gaming.
Take a voluntary break from gaming for anywhere between 24 hours and 6 weeks. You will not be able to log in to your account during this time. Taking a break is not a sign of weakness — it is a sign of strength.
Choose self-exclusion for a long-term break. Options range from 6 months to permanent self-exclusion. During self-exclusion, all communications, promotions, and account access are suspended.
View your full gaming and transaction history. Time spent, amounts deposited — everything is displayed transparently so you can stay informed.
A popup will appear on your screen at set intervals showing how long you have been playing and how much you have spent. At that point, you can easily choose to stop.
Log in to your x99917 account and navigate to the "Settings" or "Responsible Gaming" menu.
Deposit limit, session time, cooling-off period, or self-exclusion — choose whichever suits your needs.
Set the amount or time that works for you. Decreasing the limit takes effect immediately.
Your settings take effect as soon as they are saved. You will receive a confirmation email.
24/7 customer support is available for any issues or help setting up your tools.
Watch out for any of the following signs in yourself or someone you know:
Chasing Losses with Bigger Bets — this is known as "chasing losses" and it is the most dangerous habit of all.
Hiding Gaming Activity from Family & Friends – If it's affecting your relationships, you've already crossed the line.
Depositing Beyond the Set Budget – Regularly breaking your budget is not normal behavior.
Feeling restless or irritable when not gaming – A sign of emotional dependency.
Disruption to work, study, or daily life — gaming is starting to affect other areas of your life.
Gaming with borrowed or loaned money — a clear sign of financial harm. Stop now.
Unable to stop even when you want to — losing control means it is time to seek professional help.
Urgent: If you notice these signs, contact x99917 Support right away or activate self-exclusion without delay.
Decide how much you can comfortably deposit each day, week, or month and set that as your limit. Once set, you will not be able to deposit beyond it. Decreasing the limit takes effect immediately, while increasing it requires a 24-hour cooling-off period.
Financial protectionSet how long you want to play in one sitting — for example, after 1 or 2 hours you'll receive an automatic reminder. Taking a break, drinking water, and stretching are all good for your body and mind.
Time ManagementChoose Cooling-Off for a short-term break. You can select any duration — 24 hours, 72 hours, 1 week, 2 weeks, or 6 weeks. Gaming will be completely suspended for the chosen period.
Short-Term BreakSelf-exclusion is the most effective option for long-term support. You can close your account for 6 months, 1 year, or permanently. Any attempt to open a new account during self-exclusion will also be blocked.
Long-term protectionStick to these guidelines and gaming will always stay fun
Never use money set aside for rent, food, or your children's education to fund gaming.
Decide how long you will play before you start. Stop when the time is up — the system will remind you.
Playing when you're in a bad mood or under stress increases the likelihood of making poor decisions and losing more.
Play for fun. Wins and losses are both part of the game — accepting that is what makes gaming enjoyable.
Keep in Mind: Think of gaming as a leisure expense, like a cinema ticket or a meal out. Set a budget for it and stick to it.
Let Your Family Know: When your family knows you play online, it keeps things transparent. Hiding it is never a sign of healthy habits.
Answer the following questions honestly. If most of your answers are "Yes," it is time to seek help.
Have you ever had arguments with family or friends because of gaming?
Do You Place Bigger Bets to Try to Win Back What You Have Lost?
Repeatedly trying but failing to cut back on gaming?
Do you feel restless, irritable, or anxious when you're not gaming?
Is gaming affecting the time you spend on work, study, or family?
Are you gaming with borrowed or loaned money?
Get Help: If you answered "Yes" to 2 or more of the questions above, please contact x99917 support or activate self-exclusion. Reaching out is not a sign of weakness — it takes courage.
Gaming addiction is a real problem, and it can be treated. Don't face it alone — reach out for help.
Keep in Mind: Asking for help is an act of courage. x99917 is always by your side — not just for gaming, but in times of need too.
Play within a safe budget, for a set amount of time, and purely for entertainment. x99917 is here to make that enjoyable.
Our commitment to responsible gaming